Privacy policy

Privacy Policy

Last Updated: June 2026

This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit or make a purchase from our website. By using this website, you agree to the practices described in this policy.

This website is intended for adults only.

1. Information We Collect

1.1 Information You Provide Directly

When you place an order or contact us, we may collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Order details and purchase history

1.2 Payment Information

All payments are processed securely by trusted third-party providers (such as PayPal, Stripe, or Shopify Payments). We do not store full credit card numbers or CVV data on our servers. We may receive limited transaction data, including:

  • Payment status and transaction ID
  • Billing country
  • Fraud and risk indicators from payment providers

1.3 Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Device type, browser, and operating system
  • Time zone and language settings
  • Pages viewed and on-site behavior
  • Referring website or advertising source

This information is collected via cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order processing, fulfillment, and delivery coordination
  • Customer support and communication
  • Payment processing and fraud prevention
  • Dispute and chargeback resolution
  • Legal, tax, and regulatory compliance
  • Website performance optimization and analytics
  • Marketing and remarketing (only where permitted by applicable law)

3. Legal Basis for Processing

If you are located in the EEA, UK, or a similar jurisdiction, we process your personal data on the following legal bases:

  • Contract necessity — to fulfill your order and provide our services
  • Legal obligations — for tax, accounting, and fraud prevention requirements
  • Legitimate interests — for fraud prevention, business operations, and analytics
  • Consent — for marketing communications and non-essential cookies, where applicable

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enable website functionality, remember your preferences, analyze traffic, and support advertising campaigns. The types of cookies we use include:

  • Essential cookies — required for core site functionality
  • Analytics cookies — such as Google Analytics, to understand user behavior
  • Marketing cookies — such as Meta Pixel and TikTok Pixel, for ad performance and remarketing

You may disable cookies through your browser settings at any time; however, doing so may affect certain features of the website.

5. Advertising & Marketing

We may use third-party advertising platforms including Meta Ads (Facebook/Instagram), Google Ads, and TikTok Ads. These platforms may use cookies and tracking pixels to measure ad performance, deliver personalized advertisements, and prevent fraud. You may opt out of personalized advertising through each platform's privacy settings.

6. Data Sharing

We do not sell your personal data.

We share your information only with trusted third parties as necessary to operate our business, including:

  • Service providers — payment processors, shipping carriers, fulfillment partners, customer support tools, and analytics and marketing platforms
  • Legal authorities — where required to comply with applicable law, respond to court orders or government requests, prevent fraud or security threats, or enforce our Terms of Service and policies

7. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy:

  • Order records: 3–7 years (for tax compliance and dispute protection)
  • Support communications: up to 2 years
  • Analytics data: anonymized or aggregated on an ongoing basis

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including encrypted data transmission (SSL/HTTPS), restricted access controls, secure third-party payment processing, and fraud detection systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict certain types of processing
  • Request a portable copy of your data

To exercise any of these rights, please contact our support team.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your own, including countries that may not provide the same level of data protection. We take reasonable steps to ensure your data remains protected in accordance with this Privacy Policy wherever it is processed.

11. Payment Disputes & Fraud Prevention

We may use collected data to defend against chargebacks and payment disputes, conduct fraud risk analysis, and verify the legitimacy of orders. This may involve sharing relevant information — including shipping tracking data, IP address and device details, order history, and communication records — with payment processors and card networks as permitted by law.

12. Children's Privacy

This website is strictly intended for adults. We do not knowingly collect personal data from individuals under the age of legal adulthood in their jurisdiction. If we become aware that such data has been collected, it will be promptly deleted.

13. Third-Party Services

Our website integrates third-party services including payment gateways, shipping providers, analytics tools, and marketing platforms. Each of these providers operates under its own privacy policy, which governs their respective data practices.

14. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy from time to time.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: